General Information About FarmTrade.com
What is FarmTrade.com?
FarmTrade.com is an interactive trading process designed
specifically for use in the agricultural industry. Through innovative technology,
FarmTrade.com enables buyers and sellers of crop input materials
to conduct online commerce over the Internet.
What kind of fee will FarmTrade.com charge for the use of its web site?
FarmTrade.com charges sellers a fee on successfully
completed trades. There are no listing fees or service charges
for unsuccessful trades.
What is a Name Your Price?
A 'Name Your Price' listing (or reverse auction) is where a buyer lists the
product he wants to buy and allows potential sellers to bid for the business. This
feature allows buyers to list the products they want at a given price and for a given
quantity. Sellers who are willing to meet the asking price and quantity win the business
immediately upon bidding. If a potential seller wants to offer a price higher than the
asking price, he may enter that offer, which will be recorded and shown on the site, but
it will not constitute a sale. The buyer may accept individual offers which exceed his
initial price without raising it for all sellers. In any case, a sale is made only when
the asking and offering price meet.
What if my product does not perform the way I expected it to, will the
manufacturer still stand behind it?
Product performance complaints are handled by the manufacturer. Although we
recognize that sales reps prefer to receive credit for sales they service in their
territories, the manufacturer's basic intent is to ensure that their customers are
satisfied with their product. For more information, please click here.
What if I forget my password?
From the logon page, go to the "I Forgot My Password" link and enter your e-mail address. Your
password will be e-mailed to you. If you do not receive your password within a few minutes
What if there is something wrong with the product?
The seller must confirm the product's condition and regulatory compliance prior to
trading. However, the buyer should inspect the product at the time of delivery and indicate
any problems on the delivery paperwork with the driver. In addition, the buyer also has 48
hours to report any problems before we release the payment to the seller. If there are any
product issues, shortages or damage, FarmTrade.com will hold the funds until the issue is resolved
if notified within the 48-hour grace period.
How do I know my financial information is secure on the FarmTrade.com site?
Security is furnished through the use of Secured Socket Layers and numerous other security
measures, which provides encryption protection for all banking transactions and data used
on the site. This type of protection is used successfully for millions of transactions on the
Web each day.
What payment options are available on the FarmTrade.com site?
There are currently several payment options available on the FarmTrade.com site. These
- ACH (Automated Clearing House) Electronic Checking
- Bank Wire Transfer
- John Deere's Farm Plan Revolving Credit
- Visa and Mastercard
For more details about the various payment options, go to
the Payment Options page of Your Profile.