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General Information About XSAg.com
What is XSAg.com?
    XSAg.com is an interactive trading process designed specifically for use in the agricultural industry. Through innovative technology, XSAg.com enables buyers and sellers of crop input materials to conduct online commerce over the Internet.
What kind of fee will XSAg.com charge for the use of its web site?
    XSAg.com charges sellers a fee on successfully completed trades. There are no listing fees or service charges for unsuccessful trades.
What is a Name Your Price?
    A 'Name Your Price' listing (or reverse auction) is where a buyer lists the product he wants to buy and allows potential sellers to bid for the business. This feature allows buyers to list the products they want at a given price and for a given quantity. Sellers who are willing to meet the asking price and quantity win the business immediately upon bidding. If a potential seller wants to offer a price higher than the asking price, he may enter that offer, which will be recorded and shown on the site, but it will not constitute a sale. The buyer may accept individual offers which exceed his initial price without raising it for all sellers. In any case, a sale is made only when the asking and offering price meet.
What if my product does not perform the way I expected it to, will the manufacturer still stand behind it?
    Product performance complaints are handled by the manufacturer. Although we recognize that sales reps prefer to receive credit for sales they service in their territories, the manufacturer's basic intent is to ensure that their customers are satisfied with their product. For more information, please click here.
What if I forget my password?
    From the logon page, go to the "I Forgot My Password" link and enter your e-mail address. Your password will be e-mailed to you. If you do not receive your password within a few minutes
What if there is something wrong with the product?
    The seller must confirm the product's condition and regulatory compliance prior to trading. However, the buyer should inspect the product at the time of delivery and indicate any problems on the delivery paperwork with the driver. In addition, the buyer also has 48 hours to report any problems before we release the payment to the seller. If there are any product issues, shortages or damage, XSAg.com will hold the funds until the issue is resolved if notified within the 48-hour grace period.
How do I know my financial information is secure on the XSAg.com site?
    Security is furnished through the use of Secured Socket Layers and numerous other security measures, which provides encryption protection for all banking transactions and data used on the site. This type of protection is used successfully for millions of transactions on the Web each day.
What payment options are available on the XSAg.com site?
    There are currently several payment options available on the XSAg.com site. These options include:
  • ACH (Automated Clearing House) Electronic Checking
  • Bank Wire Transfer
  • John Deere's Farm Plan Revolving Credit
  • Visa and Mastercard


  • For more details about the various payment options, go to the Payment Options page of Your Profile.

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XSAg.com toll-free 877-497-2436
Customer Service Hours: Monday thru Friday 8:00 a.m. to 5:00 p.m. (ET)
CustomerService@xsag.com
XSAg.com Official Date & Time: 8/27/2014 7:06:42 AM
The trademarks referenced above are the registered trademarks of their respective owners, and have no relationship or affiliation with XSAg.
Copyright  2014 Farmtrade LLC. All Rights Reserved. Use of this web site constitutes acceptance of the XSAg.com User Agreement. All material herein © 1998-2014 Farmtrade LLC, All Rights Reserved.
XSAg.com and XSChem are licensed service marks of Farmtrade LLC
 
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